Product Support

Product Support


What is Product Support?

PDF Download the Product Support Brochure

Your Berry Tractor Product Support Sales Rep (PSSR) is ready to assist you.

Need a hand managing the details of your equipment maintenance and repairs? Need help maximizing the productivity and availability of your machine? Your business can benefit from the equipment services that Berry Tractor and Komatsu have to offer. Berry Tractor Product Support Sales Representatives (PSSRs) partner with you. They familiarize themselves with your business, monitor your equipment, and meet your specific needs to keep your machine up and running while minimizing downtime.

Contact your PSSR today to learn about ways Berry Tractor can help you manage your equipment. Some of the additional services offered by your Berry Tractor PSSR are:

  • Develop undercarriage management plan that includes inspections using the latest technology
  • Providing information regarding maintenance and repair options, allowing you to make the best service decisions for your business.
  • Customizing solutions for any equipment repair
  • Answering questions about the latest Komatsu technical data
  • Reviewing technical data from Komtrax reports
  • Discussing repair options
  • Supplying items such as ground engaging tools, filters, batteries, hardware, etc.
  • Helping to predict when a major component needs repair or overhaul
  • Monitoring terms and fulfillment of your Komatsu Care PM Contracts

We carry a broad range of equipment—wheel loaders, crawler dozers, excavators, motor graders, articulated trucks, rigid frame trucks, soil compactors, asphalt compactors, pneumatic tire compactors, landfill compactors, crushers, screens, conveyors, asphalt pavers, concrete pavers, curb and gutter machines, construction brooms, material trailers and equipment trailers. Berry Tractor sells only the most reliable equipment brands – Komatsu, BOMAG, CedarRapids, Gomaco, Gradall, Superior Broom, Trail King, Telesmith, Mauldin, Montabert / Tramac, Hensley, and Wacker Neuson to name a few.*

* not all brands are serviced at all locations.